Welcome to Kherwal Mart. By accessing or using our website, you agree to follow the Terms & Conditions mentioned below. These guidelines help ensure a safe, transparent, and smooth shopping experience for everyone.
1. Use of Website
You agree to use our website only for lawful and personal shopping purposes. Any misuse of the site, including unauthorized access or harmful actions, is prohibited.
2. Product Information
We try our best to provide accurate details, images, and descriptions. Slight variations in color or texture may occur due to lighting or device screens. Kherwal is not responsible for minor differences.
3. Orders & Payments
- All orders are subject to availability.
- Prices may change without prior notice.
- Payment must be made through our secure and approved payment gateways.
- Kherwal reserves the right to cancel any suspicious or invalid order.
4. Shipping & Delivery
Delivery times may vary depending on your location. We aim for timely delivery, but occasional delays may occur due to logistics or unforeseen circumstances.
5. Return & Refund Policy
Returns are accepted within 7 days of delivery.
- Products must be unused, unwashed, and in original condition.
- If the return reason is not genuine and the product is perfectly fine, a small handling fee will be deducted.
- Refund will be processed after quality inspection.
For full details, please check our Return Policy page.
6. User Responsibilities
You are responsible for maintaining accurate personal information, including shipping details and contact information. Incorrect details may cause delays or order failures.
7. Intellectual Property
All content on this website—including text, images, logos, and designs—belongs to Kherwal. You may not copy, reuse, or distribute our content without permission.
8. Privacy Protection
Your personal data is protected and handled according to our Privacy Policy. We do not sell or misuse sensitive information.
9. Limitation of Liability
Kherwal is not responsible for any damages caused by:
- Delayed deliveries
- Incorrect addresses provided by the customer
- Third-party service failures (like courier delays)
We do our best to keep everything smooth, but some things are beyond our control.
10. Changes to Terms
Kherwal may update these Terms & Conditions anytime. Changes will be posted on this page, and continued use of the website means you accept those changes.
11. Contact Us
If you have any questions about our Terms & Conditions, feel free to reach out through our Contact page or customer support email.