At Kherwal Mart, your privacy matters to us. We are committed to protecting your personal information and creating a safe, secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.
1. Information We Collect
We collect only the necessary information to process your orders and improve your shopping experience, including:
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed through secure payment gateways — we do not store your card information)
- Order history and preferences
We may also collect basic technical data such as IP address, browser type, and device information to enhance website performance.
2. How We Use Your Information
Your information is used to:
- Process and manage your orders
- Provide shipping updates and delivery information
- Improve our website and services
- Personalize your shopping experience
- Communicate offers, updates, or promotions (only with your permission)
- Ensure safe and secure transactions
We do not sell or share your personal information with unauthorized third parties.
3. Payment Security
All payments on Kherwal Mart are processed using trusted and fully encrypted payment gateways.
Your card information is never stored on our servers.
4. Cookies & Tracking
We use cookies to:
- Improve website performance
- Remember your preferences
- Show relevant recommendations
You can disable cookies anytime in your browser settings.
5. Sharing of Information
We may share limited information with:
- Delivery partners (for shipping)
- Payment gateways (for secure transactions)
- Service providers assisting in website operation
We ensure all partners follow strict privacy and security standards.
6. Data Protection
We use secure servers, encryption methods, and regular safety checks to keep your information protected.
Your data is handled responsibly and used only for legitimate business purposes.
7. Your Rights
You can:
- Request access to your data
- Ask us to update or correct your details
- Request deletion of your account or data
- Opt out of promotional messages anytime
Just contact our support team, and we’ll assist you.
8. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page, and the updated date will be mentioned clearly.
9. Contact Us
If you have questions about our Privacy Policy or how we use your information, feel free to reach out through our Contact page or customer support email.